---
title: Emails & Preferences
description: What Apptonomy emails you, and how to control which emails you get.
---

Apptonomy sends email when something happens that you asked it to watch: an audit finishes, a competitor changes their listing, your trial is ending. This page covers what those emails are and how to turn any of them off.

## Why it matters

Most of the product's ongoing value shows up in your inbox. If you never open the app between audits, the competitor digest and audit-summary emails are how you find out something changed. But the defaults are tuned to be calm, and every category is yours to switch off — so it's worth knowing which lever controls which email.

## What Apptonomy emails you

The emails fall into a few groups.

- **Audit results.** When an audit finishes, the account owner gets a completion email with a PDF of the report attached, and so does the member who started it. Other members get it only if they opt in (see **Reports for accounts you don't own** below). Scheduled and nightly audits can also send a summary of what the run found.
- **Competitor changes.** When a competitor you track edits their store listing — title, subtitle, description, what's-new, category, icon, or a screenshot — Apptonomy can email you. You choose the cadence (see below): a single weekly digest, or one email per change as it happens.
- **Account & trial.** Trial reminders, account-status updates, and onboarding tips — the lifecycle messages that help you get set up and tell you when something about your subscription needs attention.
- **Product updates.** New features, improvements, and release notes.
- **ASO tips & guides.** App Store Optimization best-practice content, sent occasionally.
- **Offers & promotions.** Discounts and promotional campaigns.

:::note[Competitor emails are per-project]
You only get competitor-change emails for competitors in projects you can see. Which changes are worth an email is something you tune globally — the same choices apply across all your projects.
:::

## Managing your email preferences

Every marketing and notification email has a preferences link and an unsubscribe link in its footer. Both open the **Email Preferences** page. You don't need to log in to use it — the link carries a signed token that identifies your address, so it works straight from your inbox.

### The preference center

The Email Preferences page has four parts.

1. **Competitor change emails** — choose **Weekly digest** (the recommended, quieter option) or **Real-time**, which sends one email per change. Changing this requires being signed in, because the cadence is stored on your account.
2. **Email me about** — per-field switches for competitor changes: **Title**, **Subtitle**, **What's new**, **Description**, **Category**, **Icon**, and **Screenshots**. Turn a field off to stop getting emails about changes to it. This applies across all your projects; the in-app activity feed still shows everything regardless of these switches. Also requires being signed in.
3. **Category toggles** — one switch per email category: **Account & Trial**, **Product Updates**, **ASO Tips & Guides**, **Offers & Promotions**, **Drip Sequences**, **Product Emails**, and **Operational**. Switch off any you don't want.
4. **Reports for accounts you don't own** — audit reports and competitor digests go to each account's owner. Turn on **Email me reports for accounts I'm a member of** to get them for every account you belong to. Requires being signed in.

Make your changes, then click **Save Preferences**.

### Unsubscribe from everything

At the bottom of the page there's an **Unsubscribe from all emails** switch. Turning it on stops every category at once. You'll still get payment notices about your subscription, such as a failed payment. Password resets and other sign-in emails aren't sent through these preferences, so they keep arriving too.

The unsubscribe link in an email footer does the same thing in one click.

:::tip[Quieter, not silent]
If competitor emails are too noisy, try switching the cadence to **Weekly digest** and turning off the fields you don't care about before you unsubscribe entirely. You keep the signal and lose the noise.
:::

## How it connects to what you do

Email preferences only control what lands in your inbox. Inside the app, the notification feed and activity views always show the full picture regardless of what you've muted.

- Competitor-change emails come from the competitors you're tracking — see [Competitor activity](/docs/competitors/activity-and-snapshots).
- Audit-result emails follow your audit cadence — see [Scheduled audits](/docs/audits/scheduled-audits).
- In-app equivalents of these emails live in [Notifications](/docs/monitoring/notifications).

## Related

- [Scheduled audits](/docs/audits/scheduled-audits)
- [Competitor activity](/docs/competitors/activity-and-snapshots)
- [Notifications](/docs/monitoring/notifications)
- [Messaging & support](/docs/support/messaging-and-support)